AbusePipe Abuse Desk Management Software

Abuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is the ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against SPAM from within their own networks. Use with KANA and other incoming mail solutions. Advantages- * Far quicker response time to abuse emails (From 3 weeks down to 1 day or 1 hour depending on reporting period chosen) * Far less chance of your ISP being black-banned by other ISPs for failure to act against SPAMers * Less technical staff required to investigate abuse. Technical staff can return to their normal job functions rather than spending the majority of it reacting to email abuse * SPAMmers will find your ISP less of a 'soft target', and hence they will target other ISPs * Move abuse follow-up to a front-of-house activity, with a simple report forwarded to call centre staff for customer follow-up on a daily basis * Unique data warehouse allows for abuse emails to be analysed via customized reports or via Reporting tools such as Brio and Business Objects.

Changes: Now available as a managed service

Minimum requirements: Any web browser - this is a managed service

Operating system: Unix,Win2000,Win7 x32,Win7 x64,Win98,WinOther,WinServer,WinVista,WinVista x64,WinXP,Other

Program URL: http://www.abusepipe.com

VENDOR INFORMATION ------------------ If you are a * Shareware distributor * Disk vendor * Web site * CDROM publisher * Magazine * Book publisher * Software bundler * or any other organisation or person you may distribute the Evaluation Editions (*) of all DataMystic programs provided the following conditions are met: 1. You must inform the buyer that they are paying for your service, not for the programs, and that the programs must be purchased if they wish to continue using them after the evaluation period. 2. You must include all original files included with the program, and you must not modify these files in any way. If required, you may add new files of your own. 3. You must let us know by email if you include our software in your collection. We can then keep you informed of the latest version. (*) All programs use the Help\About dialog or the -? Command line parameter to identify that they are an Evaluation Edition. Contact Information =================== Email: mail@datamystic.com WWW: http://www.datamystic.com Fax: +61-3 8610 1234 Voice: +61-3 9913-0595 (GMT+10 hours) Mail: Simon Carter DataMystic 5 Bond St Mt Waverley Victoria 3149 AUSTRALIA.

This program and the accompanying files and documentation are Copyright (c) 1990- 2011 DataMystic All rights reserved This file contains our end user license. It also explains the terms of the Commercial License where they're different from the Evaluation License.

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