Free
Answer your support e-mails faster with these canned texts for Outlook.
Service Desk Lite is free ready to use service management software
Free Online Support tool for commercial use, too.
Knowledge Base management software for Windows.
MediaHeal for Flash retrieves files from corrupted flash cards and usb sticks
A remote desktop tool for remote support and access to unattended computers.
Free web-based Remote Desktop Access Client (RDP).
Remote Desktop application for individuals and IT professionals alike