Network Incident Tracker

Network Incident Tracker is a support tool for Network Engineers. It is comprised of incident tracking along with common troubleshooting tools. It is designed to optimize support delivery and leverage thousands of valuable support hours. The tool enables tracking of problem resolution for support cases. The network support tools include Ping, Traceroute, PuTTY, NSLookup, Wireshark, NetStat, PathPing and Skype. In addition there is a Subnet Calculator, Internet Throughput Test and TCP/UDP port reference. The Cisco specific tools include IOS download, TAC Service Requestor and End of Sale (EoS) reference. It eliminates the frustration with jumping between web pages and remembering commands. Have the tracker available to document root cause and network problem resolution. Summarize and analyze the pertinent problem resolution information for subsequent reference. Decrease the time spent on support issues and optimize network design. Advantages: Effective support tool for network engineers. Easy launch 15 common network support tools. Leverage hundreds of hours of network support work. Identify patterns, correlations and deficiencies with network. Eliminate cumbersome time-consuming help desk searches. Decrease time spent on troubleshooting. Easy drop down menus for common support categories. Works with Microsoft Excel 2010 and 2013 Workbook protected for security. Quick Launch Applications Ping Traceroute PuTTY NSLookup Wireshark NetStat PathPing Skype IOS Download Cisco TAC Subnet Calculator EoS Speed Test TCP/UDP Ports Cisco Support Forum

Changes: New Release 1.0

Minimum requirements: Windows Vista, Windows 7, Windows 8, Excel 2010, Excel 2013

Operating system: Win2000,WinXP,Win7 x32,Win7 x64,Windows 8,WinServer,WinOther,WinVista,WinVista x64

Program URL: http://www.cisconetsolutions.com/Network-Incident-Tracker.html

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You have permission to distribute Network Incident Tracker unmodified over the internet. Identify it as shareware and leave all copyright notices and EULA unchanged.

End User License Agreement (EULA) Please read the following End User License Agreement (EULA) terms and conditions before using the software (Network Incident Tracker) provided by CiscoNet Solutions (Publisher). You agree that your use of the software acknowledges that you have read this license agreement, understand it, and agree to all terms and conditions specified.

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