SupportWindow Console

SupportWindow Support Console with Presentation Capability

SupportWindow Console accepts incoming connections from multiple SupportWindow Hosts and SupportWindow Services to allow complete remote desktop control, file sharing and Chat. Optional registration of Presentation Mode allows the console operator to do desktop presentations which multiple connected Support Hosts may view. Perfect for explaining software functions to remote users. The Support Host is free. All remote sessions also require a client license which can be purchased in static license packs or subscriptions or both can be combined for the ultimate in licensing flexability. By installing SupportWindow Service applications on remote servers and having them make automatic connections to a running console an operator can access and administer any server simply by clicking on it's name in the connection list. Because the services are making outgoing connections to the console, no opening of firewall ports on those networks is required. These connections are self maintaining, allowing for logon, log off and reboot. SupportWindow Hosts connect on user demand and allows for one touch connection for your remote users so no explaining "how to" is required. Once connected, a console operator may open remote control, file sharing and chat sessions as required. The Support Host is free to deploy, making it very economical to provide support access for a large number of potential users. Perfect for software developers and administrators that may or may not actually ever need to support a particular workstation but must to be ready should the need occur. Remote administration of the console can be achieved via the SupportWindow Client application. The Console has facility for session time reporting and site codes to report on total time spent in session with any workstation, server or customer with multiple PCs. Registration of the Console includes 5 static client licencses.

Changes: None

Minimum requirements: Pentium II 128 MB Ram

Operating system: Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003

Program URL: http://www.supportwindow.com

SupportWindow Console screenshot

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Special permissions

Anyone who wishes may freely distribute any SupportWindow application so long as they distribute the entire installation file intact, and do not charge for the software.

EULA

SOFTWARE LICENSE AGREEMENT In consideration for your use of the software and any updates, customizations and/or enhancements, entitled SupportWindow Server ("Software") provided by Bytewiser Data Systems, Inc. ("Licensor"), you ("User") agree to the following terms and conditions. If you do not agree to these terms, you may not install the software and you must return the package to your point of purchase immediately for a refund.

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